The Process Server (TPS) Legal Considerations in Skip Tracing: Staying Compliant While Tracking Individuals

Skip tracing is a powerful investigative tool, but using it legally and ethically is just as important as getting results. Whether you're a process server, private investigator, debt collector, or real estate professional, failing to follow federal, state, and industry regulations can result in legal action, fines, and even criminal charges.

So, what are the key legal considerations when skip tracing? Let’s break it down.

1. The Fair Debt Collection Practices Act (FDCPA)

What It Is:

A federal law that regulates how debt collectors and agencies can contact individuals.

Key Rules for Skip Tracers:

  • No harassment or threats – You can’t use intimidation or deception.
  • Limited third-party contact – You can ask for location information, but you can’t disclose debt details to anyone else.
  • Restricted calling hours – No calls before 8 AM or after 9 PM without permission.
  • No false pretenses – Posing as law enforcement, a government agency, or a relative is illegal.

Violating the FDCPA can result in lawsuits and fines of up to $1,000 per violation.

2. The Gramm-Leach-Bliley Act (GLBA)

What It Is:

A law that protects consumer financial data and limits how personal financial records can be accessed.

What Skip Tracers Can’t Do Under GLBA:

  • No pretexting – You can’t pretend to be someone else to obtain bank records.
  • No accessing private financial data – Bank balances, credit reports, or loan details require consent.
  • No unauthorized sharing of information – Selling or sharing financial data without permission is a crime.

Violations can lead to felony charges and fines up to $1,000,000 per incident.

3. The Driver’s Privacy Protection Act (DPPA)

What It Is:

A law that restricts access to DMV records, including driver’s licenses, vehicle registration, and VIN information.

When You CAN Access DMV Records:

  • For legal process service (process servers tracking an individual).
  • For law enforcement and court purposes.
  • For insurance investigations and fraud detection.

When You CAN’T:

  • To locate someone for personal reasons.
  • To gather information for marketing or sales.
  • To harass or intimidate someone.

Improper use of DMV records can result in civil penalties up to $2,500 per violation.

4. The Telephone Consumer Protection Act (TCPA)

What It Is:

A law that protects consumers from unwanted robocalls, spam texts, and telemarketing harassment.

Skip Tracing & Calling Rules:

  • No autodialers or robocalls – You must dial manually unless you have consent.
  • Respect the Do Not Call (DNC) List – No contacting numbers on the national registry.
  • Texting regulations apply – You must have express written consent to text someone.

Violating the TCPA can lead to fines of up to $500 per call—or up to $1,500 for willful violations.

5. The Fair Credit Reporting Act (FCRA)

What It Is:

A law that controls who can access credit reports and how they can be used.

Skip Tracers Can Only Access Credit Data If:

  • It’s for a permissible purpose (debt collection, legal proceedings, tenant screening).
  • They have written consent from the individual (for employment or housing decisions).
  • They work with an approved credit reporting agency.

Illegal Actions Under the FCRA:

  • Pulling credit reports without a valid reason.
  • Using credit information for personal investigations.
  • Sharing credit data with unauthorized third parties.

FCRA violations can result in lawsuits, civil penalties, and criminal charges.

6. State-Specific Privacy & Consumer Laws

What It Is:

Different states have stricter rules regarding data privacy, digital surveillance, and background checks.

Notable State Regulations:

  • California (CCPA & CPRA) – Consumers can request to opt out of data collection.
  • Illinois (BIPA) – Strict laws against unauthorized biometric data collection.
  • New York & Texas – Tougher restrictions on private investigator databases.

Violating state privacy laws can lead to massive fines and class-action lawsuits.

7. Ethical Considerations in Skip Tracing

Even if something is legal, that doesn’t always mean it’s ethical.

Best Practices:

  • Verify Information Before Acting – Don’t serve legal documents based on bad data.
  • Respect Privacy – Use skip tracing only for legitimate legal, financial, or investigative purposes.
  • Follow Data Protection Laws – Keep information secure and confidential.
  • Avoid Deception – Don’t misrepresent yourself to obtain information.

A good skip tracer knows the law and operates with integrity.

Final Takeaway: Skip Tracing is Legal—If Done Correctly

Skip tracing is a powerful tool, but misuse can lead to legal trouble.

Key Legal Considerations:

  • FDCPA – No harassment, deception, or improper disclosures.
  • GLBA – No unauthorized access to financial data.
  • DPPA – DMV records require legitimate use.
  • TCPA – No robocalls, auto-dialers, or spam texts.
  • FCRA – Credit reports require a valid purpose.
  • State Privacy Laws – Follow regional regulations.

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C PAN
05:36 16 Jul 24
Excellent work. Right to the point with instructions what to send them and what their procedure was. Had my papers served right after the holiday weekend and a copy of the declaration was emailed to me and one was mailed led to the court. No surprises. I’d recommend them to others. Oh! Before I forget, what I like the most was that they answered the phone both times I called. This is rare nowadays.
evelyn alvarez
23:39 15 Jul 24
Good service
christine Taylor
02:44 14 Jul 24
I contacted this particular process server office and spoke with the gentleman named Justin. Justin was extremely helpful and patient helping me through the process. I found it extremely impressive how well he communicated and responded so quickly to all my phone calls, emails or concerns.I highly recommend this business.
Lupe Valencia
19:36 13 Jul 24
The process server who helped us was Justin, he was on time with everything and professional during the whole situation, and served my ex wife in a timely manner! Highly recommended.
A D AD
18:41 08 Jul 24
The best process service in the Phoenix Metropolitan area. Very professional staff, people friendly, and detail-oriented. Addressed all my concerns and treated me like a "human" not an object.-Thank to all the team members at "The Process Server" for such an amazing job! They care about people.
Dan Dodson
13:53 28 Jun 24
Worked with me on a difficult serve, last minute changes, high traffic area delivery. Good communication skills, professional, efficient and tactful. Would use them again!!! Many Thanks !!!
Breanna Kudamik
05:23 28 Jun 24
I cannot stress how excellent this process server was. When the sheriff's office told me it could take weeks to months to service, I immediately called these guys and they got it done the next day. Cannot tell you how safe i feel now thanks to this wonderful company. Thank you!
mary rincon
23:16 27 Jun 24
Very polite and easy to work with
Berlin Gatow
04:16 22 Jun 24
Justin and his server processer are fabulous and professional. My gratitude to all, who had participated in this legal matter.
Shalina Madrigal
02:25 18 Jun 24
I’ve had to use them over the years and always had the best customer service. Great communication and great timely manner. Highly recommended!
Greg Asay
01:17 28 Apr 24
The Process Server was outstanding. They responded quickly to our request, including making sure our documents were served the next morning. Their customer service was excellent and really compassionate about our situation. They quickly uploaded proof that the documents were served to AZPoint. I would definitely use them again! Thank you!
takten3
03:48 18 Apr 24
Justin is the office staff member that did the coordination and John is the staff member that performed the actual document serving.Both super great individuals. Both professional. Both communicated extremely well. I received a follow up phone call from Justin (after the serve) to ensure I filed my paperwork with the court (given that this was a rush serve situation). I also received a confirmation call from John after the serve was completed, informing me how the serve was received.I would definitely use them again! You have to be careful what process servers you use. These guys are really good and professional. —Todd
Alicia Amador
15:18 14 Mar 24
Tried using a different process server prior to them to save some cash, but the other company struggled every step of the way from the very beginning. Decided to reach out to this company and they handled everything very smoothly and were able to get my person served quick. Communicated along the way, answered all of my questions and overall made me feel much more at ease over the whole situation. Will be using them more in the future and have already recommended them to anyone who needs a process server
Victoria Moreno
20:56 05 Feb 24
They were amazing! And when they say fast service they mean FAST! Process server John was proficient and got the job done in less than a week. I communicated with Justin the whole way and he was amazing on letting me know what steps I should take next! I really appreciate them and will for sure use them if I ever need any paperwork served!
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