The Process Server (TPS) Legal Restrictions on Skip Tracing for Process Servers

Skip tracing is a powerful tool for process servers—but only when done legally.

While locating individuals efficiently is crucial, certain methods are strictly prohibited. Violating these laws can lead to lawsuits, fines, or even criminal charges.

So, what are the biggest legal restrictions on skip tracing? Let's break it down.

1. No Pretexting – Impersonation Is Illegal

What It Is:

Pretexting is the act of pretending to be someone else to obtain information.

Illegal Tactics:

  • Impersonating law enforcement, attorneys, or government officials.
  • Calling banks, landlords, or phone companies while pretending to be the person being traced.
  • Using fake identities or false credentials to access databases.

Violating pretexting laws (Gramm-Leach-Bliley Act) can result in felony charges and massive fines.

Legal Alternative:

  • Use legitimate databases like TLOxp, IDI Core, and LexisNexis.
  • Cross-reference property records, employment history, and court filings.

2. No Unauthorized Access to Financial Records

What It Is:

The Gramm-Leach-Bliley Act (GLBA) protects consumer financial privacy, making it illegal to access:

  • Bank accounts
  • Credit reports
  • Loan details

Illegal Tactics:

  • Pulling credit reports without permission (FCRA violation).
  • Accessing bank statements, loan records, or mortgage details without authorization.
  • Using fraudulent pretexting to obtain financial data.

Violating GLBA can lead to felony charges and fines of up to $1,000,000 per incident.

Legal Alternative:

  • Use asset searches that track publicly recorded liens, judgments, and foreclosures.
  • Search real estate records for property ownership and mortgage filings.

3. No Hacking or Unauthorized Digital Surveillance

What It Is:

Hacking and illegal data access are federal crimes under the Computer Fraud and Abuse Act (CFAA).

Illegal Tactics:

  • Hacking into email, social media, or private databases.
  • Using spyware, keyloggers, or unauthorized tracking devices.
  • Accessing protected data sources without authorization.

Federal penalties for hacking can include prison time and fines of up to $500,000.

Legal Alternative:

  • Use open-source intelligence (OSINT) tools to track public social media activity.
  • Monitor real estate transactions and employment changes for leads.

4. No Trespassing or Illegal Surveillance

What It Is:

The Fourth Amendment protects people from illegal searches. Process servers cannot trespass to locate or serve someone.

Illegal Tactics:

  • Entering gated communities or private property without permission.
  • Installing hidden cameras or GPS trackers on private property.
  • Peering through windows, fences, or using drones to spy on individuals.

Trespassing laws vary by state but can lead to arrest and civil lawsuits.

Legal Alternative:

  • Stake out public locations (courthouses, workplaces, gyms) to legally observe movements.
  • Obtain court permission for alternative service (posting, publication, or social media).

5. No Harassment, Threats, or Deception

What It Is:

The Fair Debt Collection Practices Act (FDCPA) protects individuals from harassment, deception, or intimidation.

Illegal Tactics:

  • Calling repeatedly to intimidate someone into revealing information.
  • Threatening arrest, lawsuits, or violence if they don’t comply.
  • Misleading individuals by falsely claiming legal authority.

Violating FDCPA can lead to fines of $1,000 per violation and civil lawsuits.

Legal Alternative:

  • Ask for location info politely without revealing case details.
  • Only call during legal hours (8 AM – 9 PM).

6. No Access to DMV Records Without Legal Authorization

What It Is:

The Driver’s Privacy Protection Act (DPPA) restricts access to:

  • Driver’s licenses
  • Vehicle registrations
  • VINs

Illegal Tactics:

  • Requesting DMV records without a permissible purpose.
  • Using vehicle data for personal investigations.
  • Sharing or selling DMV records without authorization.

Violating DPPA can result in fines of up to $2,500 per unauthorized search.

Legal Alternative:

  • Obtain DMV records legally through a court order or authorized database.
  • Use vehicle-related court filings (accidents, insurance claims) for tracking leads.

7. No Using Outdated or False Information

What It Is:

Process servers must ensure their data is accurate—serving the wrong person can void the case and lead to legal consequences.

Illegal Tactics:

  • Using outdated or unreliable skip tracing tools.
  • Serving someone at an old address without verifying residency.
  • Misidentifying individuals due to common names or clerical errors.

Incorrect service can get the case dismissed or result in lawsuits.

Legal Alternative:

  • Use real-time skip tracing (Skip Genie, TLOxp, IDI Core).
  • Confirm identity via employment records, property records, or known associates.

8. No Calling or Messaging Without Compliance

What It Is:

The Telephone Consumer Protection Act (TCPA) regulates phone calls, preventing spam and robocalls.

Illegal Tactics:

  • Using auto-dialers or robocalls.
  • Calling numbers on the Do Not Call (DNC) list.
  • Sending unsolicited text messages without consent.

TCPA violations can lead to fines of $500–$1,500 per illegal call or text.

Legal Alternative:

  • Manually call individuals instead of using auto-dialers.
  • Verify contact details before reaching out.

Final Takeaway: Stay Legal & Professional at All Times

Skip tracing is an effective tool—but process servers must follow strict legal boundaries.

Biggest Legal Restrictions & How to Stay Compliant:

  • No Pretexting – Use real skip tracing tools, not deception.
  • No Unauthorized Financial Data – Stick to public property & asset records.
  • No Hacking or Illegal Surveillance – Use public OSINT and legal searches.
  • No Trespassing – Serve in public or approved locations.
  • No Harassment or Deception – Be polite, professional, and respectful.
  • No DMV Data Without Permission – Use court-approved methods.
  • No Calling Without Compliance – Follow TCPA & FDCPA rules.
  • Always Verify Information – Confirm addresses, names, and identities before serving.

Testimonials from Our Clients

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C PAN
05:36 16 Jul 24
Excellent work. Right to the point with instructions what to send them and what their procedure was. Had my papers served right after the holiday weekend and a copy of the declaration was emailed to me and one was mailed led to the court. No surprises. I’d recommend them to others. Oh! Before I forget, what I like the most was that they answered the phone both times I called. This is rare nowadays.
evelyn alvarez
23:39 15 Jul 24
Good service
christine Taylor
02:44 14 Jul 24
I contacted this particular process server office and spoke with the gentleman named Justin. Justin was extremely helpful and patient helping me through the process. I found it extremely impressive how well he communicated and responded so quickly to all my phone calls, emails or concerns.I highly recommend this business.
Lupe Valencia
19:36 13 Jul 24
The process server who helped us was Justin, he was on time with everything and professional during the whole situation, and served my ex wife in a timely manner! Highly recommended.
A D AD
18:41 08 Jul 24
The best process service in the Phoenix Metropolitan area. Very professional staff, people friendly, and detail-oriented. Addressed all my concerns and treated me like a "human" not an object.-Thank to all the team members at "The Process Server" for such an amazing job! They care about people.
Dan Dodson
13:53 28 Jun 24
Worked with me on a difficult serve, last minute changes, high traffic area delivery. Good communication skills, professional, efficient and tactful. Would use them again!!! Many Thanks !!!
Breanna Kudamik
05:23 28 Jun 24
I cannot stress how excellent this process server was. When the sheriff's office told me it could take weeks to months to service, I immediately called these guys and they got it done the next day. Cannot tell you how safe i feel now thanks to this wonderful company. Thank you!
mary rincon
23:16 27 Jun 24
Very polite and easy to work with
Berlin Gatow
04:16 22 Jun 24
Justin and his server processer are fabulous and professional. My gratitude to all, who had participated in this legal matter.
Shalina Madrigal
02:25 18 Jun 24
I’ve had to use them over the years and always had the best customer service. Great communication and great timely manner. Highly recommended!
Greg Asay
01:17 28 Apr 24
The Process Server was outstanding. They responded quickly to our request, including making sure our documents were served the next morning. Their customer service was excellent and really compassionate about our situation. They quickly uploaded proof that the documents were served to AZPoint. I would definitely use them again! Thank you!
takten3
03:48 18 Apr 24
Justin is the office staff member that did the coordination and John is the staff member that performed the actual document serving.Both super great individuals. Both professional. Both communicated extremely well. I received a follow up phone call from Justin (after the serve) to ensure I filed my paperwork with the court (given that this was a rush serve situation). I also received a confirmation call from John after the serve was completed, informing me how the serve was received.I would definitely use them again! You have to be careful what process servers you use. These guys are really good and professional. —Todd
Alicia Amador
15:18 14 Mar 24
Tried using a different process server prior to them to save some cash, but the other company struggled every step of the way from the very beginning. Decided to reach out to this company and they handled everything very smoothly and were able to get my person served quick. Communicated along the way, answered all of my questions and overall made me feel much more at ease over the whole situation. Will be using them more in the future and have already recommended them to anyone who needs a process server
Victoria Moreno
20:56 05 Feb 24
They were amazing! And when they say fast service they mean FAST! Process server John was proficient and got the job done in less than a week. I communicated with Justin the whole way and he was amazing on letting me know what steps I should take next! I really appreciate them and will for sure use them if I ever need any paperwork served!
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Phone: +1 (602) 675-2333
Email: [email protected]

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