Process servers are the hunters of the legal system, tracking down evasive individuals to ensure justice is served.
But in a world where people constantly change addresses, dodge calls, and erase digital footprints, even the most advanced skip tracing tools aren't foolproof.
So, what are the biggest obstacles process servers encounter—and how can they overcome them?
1. Outdated or Inaccurate Data
The Problem:
Many skip tracing databases rely on public records, old financial data, and outdated address logs, often leading process servers to chase ghosts.
Why This Happens:
- Frequent address changes – A person’s last known location may no longer be valid.
- Inactive phone numbers – Many databases pull numbers that are no longer in use.
- Conflicting records – One database may list "123 Main St," while another shows "456 Elm St."
The Fix:
- Use real-time data tools – Services like Skip Force, TLOxp, and IDI Core help verify address and phone number updates.
- Cross-check multiple sources – Don’t rely on just one skip tracing platform.
- Confirm with known associates – Landlords, relatives, and employers can help validate information.
2. Evasive & Intentional Dodging
The Problem:
Some individuals go to extreme lengths to avoid being served.
Common Avoidance Tactics:
- Using fake addresses or P.O. Boxes – They register everything under a ghost location.
- Living with relatives or constantly moving – No fixed location = harder to track.
- Ignoring knocks at the door – They pretend not to be home.
- Using aliases or fake names – Maiden names, nicknames, or middle names add confusion.
The Fix:
- Stakeouts & surveillance – If they won’t open the door, wait them out.
- Serve them at work or in public – Catch them at their job, the gym, or a known hangout spot.
- Leverage social media tracking – Facebook, Instagram, and LinkedIn often reveal check-ins and frequent locations.
3. Legal & Compliance Hurdles
The Problem:
Even if a process server finds someone’s location, legal restrictions can prevent proper service.
Common Legal Barriers:
- Restricted locations – Some states prohibit service at churches, courthouses, or hospitals.
- Electronic service restrictions – Not all states allow service via text, email, or social media.
- Trespassing laws – Gated properties, secure apartments, and military bases can be off-limits.
- FDCPA rules for debt collection cases – Skip tracing must comply with strict regulations.
The Fix:
- Know state-specific laws – Some states permit alternative service methods if traditional service fails.
- Use GPS-tracked attempts – This verifies service attempts and ensures compliance.
- Leverage workplace service – If home service is restricted, serve them at their job.
4. Social Media & Online Privacy Barriers
The Problem:
Many people lock down their social media or delete old accounts, limiting the effectiveness of online skip tracing.
Privacy Roadblocks:
- Private Facebook & Instagram profiles – No public posts = fewer leads.
- Fake names & burner accounts – Some individuals create social media accounts that aren’t linked to real names.
- Data protection laws – Regulations like CCPA and GDPR restrict access to digital information.
The Fix:
- Reverse image searches – Running profile photos through Google can uncover linked accounts.
- Check for public tags – Even if someone’s profile is private, friends might tag them in posts.
- Look at comments & likes – They may engage on public pages or business profiles.
5. Incomplete or Redacted Public Records
The Problem:
Some public records lack critical details, making it harder to confirm identities.
Why This Happens:
- Expunged or sealed court records – Criminal cases and evictions may be erased from public view.
- Redacted DMV & voter records – Many states limit access to personal information.
- Common names – Finding the right "John Smith" is more difficult than ever.
The Fix:
- Cross-check multiple sources – Avoid relying on a single skip tracing tool.
- Verify with associates – Landlords, relatives, and employers may confirm identities.
- Use date of birth or middle names – Helps differentiate individuals with common names.
6. Limited Access to High-Quality Data
The Problem:
The best data sources are often restricted to law enforcement, government agencies, or licensed investigators.
What’s Blocked?
- Real-time GPS & cell phone tracking – Only law enforcement can access this data.
- Bank & credit card activity – Protected under the Gramm-Leach-Bliley Act (GLBA).
- Surveillance camera footage – Available only with a court order or subpoena.
The Fix:
- Use licensed databases – Platforms like TLOxp, IDI Core, and Accurint offer premium access.
- Monitor court filings & judgments – Defendants often update addresses in divorce, bankruptcy, or legal filings.
- Work with private investigators – Licensed PIs can legally access restricted data sources.
Final Takeaway: Skip Tracing is a Battle of Accuracy, Legality, and Strategy
Process servers face constant challenges, but smart skip tracing turns obstacles into opportunities.
Biggest Challenges & How to Overcome Them:
- Outdated Data – Use real-time skip tracing tools.
- Evasive Defendants – Utilize stakeouts, workplace service, and social media tracking.
- Legal Hurdles – Understand state laws & restricted locations.
- Social Media Privacy Walls – Use reverse image searches & engagement tracking.
- Redacted Records – Cross-check DOB, middle names, and known associates.
- Limited Data Access – Use licensed databases and court filings.
Testimonials from Our Clients
What Clients Say About Our People-First Approach
Excellent work. Right to the point with instructions what to send them and what their procedure was. Had my papers served right after the holiday weekend and a copy of the declaration was emailed to me and one was mailed led to the court. No surprises. I’d recommend them to others. Oh! Before I forget, what I like the most was that they answered the phone both times I called. This is rare nowadays.
I contacted this particular process server office and spoke with the gentleman named Justin. Justin was extremely helpful and patient helping me through the process. I found it extremely impressive how well he communicated and responded so quickly to all my phone calls, emails or concerns.I highly recommend this business.
The process server who helped us was Justin, he was on time with everything and professional during the whole situation, and served my ex wife in a timely manner! Highly recommended.
The best process service in the Phoenix Metropolitan area. Very professional staff, people friendly, and detail-oriented. Addressed all my concerns and treated me like a "human" not an object.-Thank to all the team members at "The Process Server" for such an amazing job! They care about people.
Worked with me on a difficult serve, last minute changes, high traffic area delivery. Good communication skills, professional, efficient and tactful. Would use them again!!! Many Thanks !!!
I cannot stress how excellent this process server was. When the sheriff's office told me it could take weeks to months to service, I immediately called these guys and they got it done the next day. Cannot tell you how safe i feel now thanks to this wonderful company. Thank you!
Justin and his server processer are fabulous and professional. My gratitude to all, who had participated in this legal matter.
I’ve had to use them over the years and always had the best customer service. Great communication and great timely manner. Highly recommended!
The Process Server was outstanding. They responded quickly to our request, including making sure our documents were served the next morning. Their customer service was excellent and really compassionate about our situation. They quickly uploaded proof that the documents were served to AZPoint. I would definitely use them again! Thank you!
Justin is the office staff member that did the coordination and John is the staff member that performed the actual document serving.Both super great individuals. Both professional. Both communicated extremely well. I received a follow up phone call from Justin (after the serve) to ensure I filed my paperwork with the court (given that this was a rush serve situation). I also received a confirmation call from John after the serve was completed, informing me how the serve was received.I would definitely use them again! You have to be careful what process servers you use. These guys are really good and professional. —Todd
Tried using a different process server prior to them to save some cash, but the other company struggled every step of the way from the very beginning. Decided to reach out to this company and they handled everything very smoothly and were able to get my person served quick. Communicated along the way, answered all of my questions and overall made me feel much more at ease over the whole situation. Will be using them more in the future and have already recommended them to anyone who needs a process server
They were amazing! And when they say fast service they mean FAST! Process server John was proficient and got the job done in less than a week. I communicated with Justin the whole way and he was amazing on letting me know what steps I should take next! I really appreciate them and will for sure use them if I ever need any paperwork served!
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We're here to assist you with any legal support services you may require.
We're here to assist you with any legal support services you may require. Although our main office is located in Phoenix, we have dedicated local teams to handle all location-specific tasks efficiently. Here's how you can get in touch with us.
The Process Server
13416 North 32nd Street #110F, Phoenix, Arizona 85032, United States
Phone: +1 (602) 675-2333
Email: [email protected]
For further details, please refer to the Justice Courts Case Search.