The Process Server (TPS) How Defendants Can Protect Themselves If a Process Server Violates the Rules

A process server’s job is to deliver legal documents properly. But what if they break the rules?

Improper service, false affidavits, harassment, or coercion can jeopardize a defendant’s rights and lead to unfair legal consequences. Defendants don’t have to accept improper service. If a process server fails to follow the law, there are ways to fight back, challenge the service, and even take legal action against the server.

Here’s how defendants can protect themselves when a process server violates the rules.

1. Document Everything Immediately

If a process server does something illegal, the first step is gathering solid evidence.

Key things to document:

  • Date, time, and location of the service attempt.

  • How the process server behaved (aggressive, deceptive, etc.).

  • What was said during the interaction.

  • Any legal violations (trespassing, coercion, false claims).

Best forms of evidence:

  • Security camera footage or doorbell cam recordings.

  • Witness statements (neighbors, family, co-workers).

  • Phone call logs or emails from the process server.

  • Screenshots of texts, social media, or other digital communication.

If you catch a process server breaking the law on camera, they can’t deny it.

2. DO NOT Accept Papers If Service Is Improper

If the process server doesn’t follow the law, you may have the right to refuse service.

You CAN refuse papers if:

  • The process server doesn’t identify themselves or explain the purpose of service.

  • They try to force papers into your hands illegally.

  • They trespass onto private property or break into a restricted area.

You CANNOT refuse service if:

  • They serve you legally in person.

  • They follow the proper procedure under state law.

  • They leave the documents properly via alternative service (posting, mail, etc.).

Refusing illegal service doesn’t mean avoiding the case—it just means forcing them to do it legally.

3. File a Motion to Quash Service in Court

If a process server violated the rules, you can file a motion to quash (invalidate) the service.

A Motion to Quash is a formal request to:

  • Throw out the service attempt because it was improper.

  • Delay the case until proper service is completed.

  • Prevent a default judgment if you weren’t properly served.

Grounds for a Motion to Quash:

  • The process server lied about serving you.

  • You were served improperly (wrong person, wrong method, or wrong location).

  • The process server used fraud, coercion, or trespassing to serve papers.

A successful Motion to Quash forces the plaintiff to restart service legally—buying you time.

4. File a Complaint Against the Process Server

Process servers must follow state laws—if they don’t, you can report them.

Where to file a complaint:

  • State Licensing Board (if the process server is certified).

  • Court Clerk’s Office (if the process server was court-appointed).

  • Attorney General’s Office (if fraud or misconduct occurred).

  • Better Business Bureau (BBB) (if they work for a private firm).

Common process server violations:

  • Falsifying an affidavit of service (perjury).

  • Serving someone illegally (wrong method, wrong location).

  • Using threats, harassment, or force to complete service.

  • Pretending to be law enforcement.

A complaint can lead to fines, suspension, or even a permanent ban from the profession.

5. File a Police Report for Criminal Violations

If a process server breaks the law, report them to the police.

Criminal charges may apply if they:

  • Commit perjury (falsify service documents).

  • Trespass on private property after being told to leave.

  • Harass or threaten you while attempting service.

  • Impersonate law enforcement to intimidate you.

Provide police with:

  • Any video, photos, or witness statements you collected.

  • Copies of the court documents related to service.

  • The process server’s name and company (if known).

If the process server committed a serious crime, they could be arrested and face legal consequences.

6. Sue the Process Server for Damages

If a process server’s misconduct caused you harm, you may have grounds for a lawsuit.

You can sue for:

  • Wrongful default judgment (if false service led to court action against you).

  • Emotional distress (if they harassed or threatened you).

  • Trespassing (if they unlawfully entered your property).

  • Defamation (if they made false claims about your legal obligations).

Lawsuit outcomes could include:

  • Financial compensation for damages.

  • Court-ordered disciplinary action against the process server.

  • Permanent ban from the profession for repeated violations.

A process server who abuses their power can be held accountable in court.

7. Hire an Attorney to Challenge the Service

If you’re unsure how to fight improper service, consult a lawyer immediately.

An attorney can:

  • File a Motion to Quash service and delay the case.

  • Challenge any legal consequences of fraudulent service.

  • Help you file complaints or lawsuits against the process server.

  • Advise you on how to proceed without accidentally defaulting.

A legal expert ensures your rights are protected and that service violations don’t hurt your case.

Final Takeaway: Defendants Have Rights—Don’t Let an Improper Process Server Violate Them

Process servers must follow the law—if they break it, defendants can fight back.

Steps to Take:

  • Document everything – Videos, photos, witness statements = solid proof.

  • Refuse illegal service – If it’s improper, don’t accept the papers.

  • File a Motion to Quash – Stop a case from moving forward on false service.

  • Report the process server – File complaints with licensing boards & courts.

  • Call the police – If harassment, trespassing, or fraud occurred.

  • Sue for damages – If the process server’s actions harmed you.

  • Consult a lawyer – Protect your rights and ensure proper legal action.

Bad service doesn’t mean a case is lost—fight back, hold the process server accountable, and protect your legal rights.

Related Topics for Further Insight:

🔹 Penalties for Process Servers Who Misuse Their Authority

Explore the legal repercussions process servers face when they overstep their professional boundaries.

🔹 How State Laws Penalize Process Servers for Improper Service

Learn how different state laws hold process servers accountable for failing to follow proper service procedures.

🔹 Can a Process Server Face Criminal Charges?

Discover under what circumstances a process server’s actions can escalate to criminal liability.

🔹 Consequences for a Process Server Who Uses Coercion During Service

Find out how courts handle process servers who use intimidation, threats, or deceptive tactics to serve documents.

Testimonials from Our Clients

What Clients Say About Our People-First Approach

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C PAN
05:36 16 Jul 24
Excellent work. Right to the point with instructions what to send them and what their procedure was. Had my papers served right after the holiday weekend and a copy of the declaration was emailed to me and one was mailed led to the court. No surprises. I’d recommend them to others. Oh! Before I forget, what I like the most was that they answered the phone both times I called. This is rare nowadays.
evelyn alvarez
23:39 15 Jul 24
Good service
christine Taylor
02:44 14 Jul 24
I contacted this particular process server office and spoke with the gentleman named Justin. Justin was extremely helpful and patient helping me through the process. I found it extremely impressive how well he communicated and responded so quickly to all my phone calls, emails or concerns.I highly recommend this business.
Lupe Valencia
19:36 13 Jul 24
The process server who helped us was Justin, he was on time with everything and professional during the whole situation, and served my ex wife in a timely manner! Highly recommended.
A D AD
18:41 08 Jul 24
The best process service in the Phoenix Metropolitan area. Very professional staff, people friendly, and detail-oriented. Addressed all my concerns and treated me like a "human" not an object.-Thank to all the team members at "The Process Server" for such an amazing job! They care about people.
Dan Dodson
13:53 28 Jun 24
Worked with me on a difficult serve, last minute changes, high traffic area delivery. Good communication skills, professional, efficient and tactful. Would use them again!!! Many Thanks !!!
Breanna Kudamik
05:23 28 Jun 24
I cannot stress how excellent this process server was. When the sheriff's office told me it could take weeks to months to service, I immediately called these guys and they got it done the next day. Cannot tell you how safe i feel now thanks to this wonderful company. Thank you!
mary rincon
23:16 27 Jun 24
Very polite and easy to work with
Berlin Gatow
04:16 22 Jun 24
Justin and his server processer are fabulous and professional. My gratitude to all, who had participated in this legal matter.
Shalina Madrigal
02:25 18 Jun 24
I’ve had to use them over the years and always had the best customer service. Great communication and great timely manner. Highly recommended!
Greg Asay
01:17 28 Apr 24
The Process Server was outstanding. They responded quickly to our request, including making sure our documents were served the next morning. Their customer service was excellent and really compassionate about our situation. They quickly uploaded proof that the documents were served to AZPoint. I would definitely use them again! Thank you!
takten3
03:48 18 Apr 24
Justin is the office staff member that did the coordination and John is the staff member that performed the actual document serving.Both super great individuals. Both professional. Both communicated extremely well. I received a follow up phone call from Justin (after the serve) to ensure I filed my paperwork with the court (given that this was a rush serve situation). I also received a confirmation call from John after the serve was completed, informing me how the serve was received.I would definitely use them again! You have to be careful what process servers you use. These guys are really good and professional. —Todd
Alicia Amador
15:18 14 Mar 24
Tried using a different process server prior to them to save some cash, but the other company struggled every step of the way from the very beginning. Decided to reach out to this company and they handled everything very smoothly and were able to get my person served quick. Communicated along the way, answered all of my questions and overall made me feel much more at ease over the whole situation. Will be using them more in the future and have already recommended them to anyone who needs a process server
Victoria Moreno
20:56 05 Feb 24
They were amazing! And when they say fast service they mean FAST! Process server John was proficient and got the job done in less than a week. I communicated with Justin the whole way and he was amazing on letting me know what steps I should take next! I really appreciate them and will for sure use them if I ever need any paperwork served!

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The Process Server

13416 North 32nd Street #110F, Phoenix, Arizona 85032, United States

Phone: +1 (602) 675-2333
Email: [email protected]

For further details, please refer to the Justice Courts Case Search.