The Process Server (TPS) What Happens If the Recipient Refuses the Legal Papers?

So, the recipient refuses to take the papers—do they win? Not a chance.

Refusing to accept legal documents does not stop a case from proceeding. Whether they slam the door, run away, or yell, "I don’t accept this!"—the law provides ways to ensure service is legally completed with or without their cooperation.

Here’s exactly what happens when someone refuses legal papers and how The Process Server (TPS) ensures they are still served.

1. Refusing to Accept Papers Does NOT Invalidate Service

A person cannot avoid legal action simply by refusing to take the documents.

Key Facts:

  • A process server does not need their signature or verbal confirmation.

  • If the recipient refuses to physically accept the papers, the server can drop them at their feet and state they are served.

  • Even if they throw the papers away, service is still legally valid.

Dodging legal papers won’t work—TPS knows the law and delivers documents legally.

2. Leaving Papers Nearby – “Drop Serve” Method

If the recipient refuses to touch the papers, the process server can leave them in a visible location.

Drop Serve Rules:

  • The process server must confirm the recipient’s identity (visual ID, verbal confirmation, or third-party verification).

  • If the recipient won’t accept the papers, the server can drop them nearby—such as at their feet or on the ground.

  • The server must verbally announce that the person has been served.

Once the documents are left, service is complete—no signature required.

3. Substituted Service – Serving a Family Member or Co-Worker

If the recipient keeps dodging, courts allow “substituted service” on someone else in their household or workplace.

How It Works:

  • If the recipient isn’t available, the papers can be left with a responsible adult (age 14+).

  • Process servers can leave papers with a co-worker at their job (if legally permitted).

  • A copy is mailed to confirm service.

Even if they hide, someone in their home or office may legally receive the papers.

4. Workplace Service – Catching Them Where They Least Expect It

If they won’t answer at home, process servers can serve them at work.

How It Works:

  • The process server identifies the recipient at their workplace.

  • If necessary, papers can be left with HR or management (depending on state laws).

  • If entry is restricted, the server waits for them to leave or arrive.

Nobody wants to be served at work—it’s highly effective for dodging defendants.

5. Stakeouts & Surveillance – Outwaiting the Evasive Recipient

If the recipient is actively dodging, process servers can track their movements.

Stakeout Tactics:

  • Observing when they leave for work or errands – serving them at the right moment.

  • Monitoring social media check-ins – people often expose their own locations.

  • Waiting near their home or workplace – timing the perfect serve.

No one can hide forever—TPS uses professional tactics to track down evasive recipients.

6. Service by Posting & Mailing – Legal for Evictions & Certain Cases

If the recipient refuses personal service, the court may allow service by posting & mailing.

How It Works:

  • The process server posts the legal notice on their front door.

  • A copy is sent via certified mail to their last known address.

  • After a waiting period, the court recognizes service as legally valid.

For eviction cases, refusing service won’t delay the process—it just fast-tracks it.

7. Court-Ordered Alternative Service – When All Else Fails

If the recipient is actively hiding, the court can approve alternative service methods.

Common Court-Approved Methods:

  • Service by Publication – Running a legal notice in a newspaper.

  • Service by Email or Social Media – Some judges allow modern digital service.

  • Posting at the courthouse – Considered legal notice in some jurisdictions.

If someone is completely unreachable, the law allows creative solutions.

8. Law Enforcement Assistance – High-Risk Cases

For high-conflict cases, law enforcement can assist in serving legal papers.

When This Is Needed:

  • Restraining orders & protective orders.

  • Cases involving known violent individuals.

  • Defendants who have threatened process servers.

If the case requires police backup, TPS works with law enforcement to ensure safe and legal service.

Final Takeaway: Refusing Service Doesn’t Work—But Hiring the Right Process Server Matters

A recipient can refuse to take the papers—but that doesn’t stop the case from moving forward.

What Happens If They Refuse?

  • Papers can be dropped near them—service still counts.
  • Someone in their household or workplace can accept on their behalf.
  • Process servers can wait and catch them in public.
  • Courts allow alternative service methods (mail, publication, etc.).
  • Law enforcement can assist if necessary.

Testimonials from Our Clients

What Clients Say About Our People-First Approach

5.0
Based on 188 reviews
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C PAN
05:36 16 Jul 24
Excellent work. Right to the point with instructions what to send them and what their procedure was. Had my papers served right after the holiday weekend and a copy of the declaration was emailed to me and one was mailed led to the court. No surprises. I’d recommend them to others. Oh! Before I forget, what I like the most was that they answered the phone both times I called. This is rare nowadays.
evelyn alvarez
23:39 15 Jul 24
Good service
christine Taylor
02:44 14 Jul 24
I contacted this particular process server office and spoke with the gentleman named Justin. Justin was extremely helpful and patient helping me through the process. I found it extremely impressive how well he communicated and responded so quickly to all my phone calls, emails or concerns.I highly recommend this business.
Lupe Valencia
19:36 13 Jul 24
The process server who helped us was Justin, he was on time with everything and professional during the whole situation, and served my ex wife in a timely manner! Highly recommended.
A D AD
18:41 08 Jul 24
The best process service in the Phoenix Metropolitan area. Very professional staff, people friendly, and detail-oriented. Addressed all my concerns and treated me like a "human" not an object.-Thank to all the team members at "The Process Server" for such an amazing job! They care about people.
Dan Dodson
13:53 28 Jun 24
Worked with me on a difficult serve, last minute changes, high traffic area delivery. Good communication skills, professional, efficient and tactful. Would use them again!!! Many Thanks !!!
Breanna Kudamik
05:23 28 Jun 24
I cannot stress how excellent this process server was. When the sheriff's office told me it could take weeks to months to service, I immediately called these guys and they got it done the next day. Cannot tell you how safe i feel now thanks to this wonderful company. Thank you!
mary rincon
23:16 27 Jun 24
Very polite and easy to work with
Berlin Gatow
04:16 22 Jun 24
Justin and his server processer are fabulous and professional. My gratitude to all, who had participated in this legal matter.
Shalina Madrigal
02:25 18 Jun 24
I’ve had to use them over the years and always had the best customer service. Great communication and great timely manner. Highly recommended!
Greg Asay
01:17 28 Apr 24
The Process Server was outstanding. They responded quickly to our request, including making sure our documents were served the next morning. Their customer service was excellent and really compassionate about our situation. They quickly uploaded proof that the documents were served to AZPoint. I would definitely use them again! Thank you!
takten3
03:48 18 Apr 24
Justin is the office staff member that did the coordination and John is the staff member that performed the actual document serving.Both super great individuals. Both professional. Both communicated extremely well. I received a follow up phone call from Justin (after the serve) to ensure I filed my paperwork with the court (given that this was a rush serve situation). I also received a confirmation call from John after the serve was completed, informing me how the serve was received.I would definitely use them again! You have to be careful what process servers you use. These guys are really good and professional. —Todd
Alicia Amador
15:18 14 Mar 24
Tried using a different process server prior to them to save some cash, but the other company struggled every step of the way from the very beginning. Decided to reach out to this company and they handled everything very smoothly and were able to get my person served quick. Communicated along the way, answered all of my questions and overall made me feel much more at ease over the whole situation. Will be using them more in the future and have already recommended them to anyone who needs a process server
Victoria Moreno
20:56 05 Feb 24
They were amazing! And when they say fast service they mean FAST! Process server John was proficient and got the job done in less than a week. I communicated with Justin the whole way and he was amazing on letting me know what steps I should take next! I really appreciate them and will for sure use them if I ever need any paperwork served!
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 We're here to assist you with any legal support services you may require. Although our main office is located in Phoenix, we have dedicated local teams to handle all location-specific tasks efficiently. Here's how you can get in touch with us.

The Process Server

13416 North 32nd Street #110F, Phoenix, Arizona 85032, United States

Phone: +1 (602) 675-2333
Email: [email protected]

For further details, please refer to the Justice Courts Case Search.