The Process Server (TPS) How to Verify If a Process Server Is Legitimate

Legal documents carry serious consequences. The last thing you want is a fraudulent process server mishandling your case.

Whether you're a lawyer, business owner, or individual, ensuring that a process server is legitimate is critical before trusting them with sensitive legal matters.

So, how do you separate professionals from pretenders?

Let’s break it down.

1. Check State Licensing & Certification Requirements

Some states require process servers to be licensed, registered, or certified before they can legally operate.

How to Check

  • Search your state’s official website – Look under business licensing or process serving regulations.
  • Contact the County Clerk’s Office – They often maintain records of registered process servers.
  • Check with professional associations – Organizations like NAPPS (National Association of Professional Process Servers) provide directories of verified process servers.

Examples of States with Licensing Requirements

  • California – Process servers must be registered with the county.
  • Texas – Requires certification through the Texas Supreme Court.
  • Florida – Process servers must be appointed by the sheriff or certified by the court.

Examples of States with Fewer Restrictions

  • New York – Licensing is only required in New York City.
  • Illinois – Private process servers don’t need a license outside of Cook County.

Bottom Line

Know your state’s rules and make sure the process server meets them.

2. Verify Their Business Credentials & Reputation

A legitimate process server should have a traceable business presence.

What to Look For

  • A professional website with clear contact details.
  • A Google Business Profile with real reviews and location info.
  • Membership in professional associations (e.g., NAPPS, state process server associations).
  • A valid business license & insurance (if required).

Red Flags to Watch For

  • No online presence or business listing.
  • Poor or fake-looking reviews.
  • No physical address or using only a P.O. Box.
  • Refuses to provide credentials when asked.

Pro Tip

Legitimate process servers proudly display their credentials. If someone hesitates or gets defensive when asked? Walk away.

3. Ask for Proof of Previous Work & Documentation

A real process server understands the importance of proper documentation.

What They Should Provide

  • Sample Affidavits of Service – These documents prove a serve was completed.
  • References from attorneys or law firms – If they work with professionals, it’s a good sign.
  • Proof of past serves (with sensitive details redacted) – Demonstrating experience without violating privacy.

Why This Matters

Fake process servers lack the paper trail that legitimate ones leave behind.

4. Look for Technology & Professionalism

A modern, professional process server should use industry tools to ensure accountability.

Key Technology & Features

  • GPS & time-stamped service verification.
  • Body cameras or digital proof of service.
  • Online tracking for clients (especially for high-volume firms).

Red Flags

  • No digital records or refuses to provide proof.
  • Misses deadlines or “forgets” to file service affidavits.
  • Uses vague or sketchy communication methods.

The Rule

If it isn’t documented, it didn’t happen.

5. Contact Local Courts or Bar Associations

When in doubt, go straight to the source.

Where to Verify a Process Server

  • Your local courthouse – Many maintain a list of approved process servers.
  • Local attorneys – Law firms work with trusted servers and can recommend reputable professionals.
  • Process serving associations – Groups like NAPPS or state-specific associations maintain verified directories.

Why This Step Matters

Scammers rely on people skipping verification. Don’t give them that advantage.

Final Red Flags: When to Walk Away

If you notice any of these warning signs, do not hire them:

  • No state registration (if required).
  • Refuses to provide references or business details.
  • No website, no business reviews, no presence.
  • Asks for full payment upfront without proof of service.
  • Misses deadlines or provides vague service details.
  • Doesn’t issue a valid Affidavit of Service.

The Process Server You Can Trust

A legitimate process server operates with:

  • Transparency
  • Professionalism
  • Legal compliance

Before trusting someone with critical legal documents, do your research, ask the right questions, and verify their credentials.

Because when it comes to the legal process, you can’t afford to trust the wrong person.

Justice depends on the right hands delivering the right documents, the right way.

Testimonials from Our Clients

What Clients Say About Our People-First Approach

5.0
Based on 188 reviews
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C PAN
05:36 16 Jul 24
Excellent work. Right to the point with instructions what to send them and what their procedure was. Had my papers served right after the holiday weekend and a copy of the declaration was emailed to me and one was mailed led to the court. No surprises. I’d recommend them to others. Oh! Before I forget, what I like the most was that they answered the phone both times I called. This is rare nowadays.
evelyn alvarez
23:39 15 Jul 24
Good service
christine Taylor
02:44 14 Jul 24
I contacted this particular process server office and spoke with the gentleman named Justin. Justin was extremely helpful and patient helping me through the process. I found it extremely impressive how well he communicated and responded so quickly to all my phone calls, emails or concerns.I highly recommend this business.
Lupe Valencia
19:36 13 Jul 24
The process server who helped us was Justin, he was on time with everything and professional during the whole situation, and served my ex wife in a timely manner! Highly recommended.
A D AD
18:41 08 Jul 24
The best process service in the Phoenix Metropolitan area. Very professional staff, people friendly, and detail-oriented. Addressed all my concerns and treated me like a "human" not an object.-Thank to all the team members at "The Process Server" for such an amazing job! They care about people.
Dan Dodson
13:53 28 Jun 24
Worked with me on a difficult serve, last minute changes, high traffic area delivery. Good communication skills, professional, efficient and tactful. Would use them again!!! Many Thanks !!!
Breanna Kudamik
05:23 28 Jun 24
I cannot stress how excellent this process server was. When the sheriff's office told me it could take weeks to months to service, I immediately called these guys and they got it done the next day. Cannot tell you how safe i feel now thanks to this wonderful company. Thank you!
mary rincon
23:16 27 Jun 24
Very polite and easy to work with
Berlin Gatow
04:16 22 Jun 24
Justin and his server processer are fabulous and professional. My gratitude to all, who had participated in this legal matter.
Shalina Madrigal
02:25 18 Jun 24
I’ve had to use them over the years and always had the best customer service. Great communication and great timely manner. Highly recommended!
Greg Asay
01:17 28 Apr 24
The Process Server was outstanding. They responded quickly to our request, including making sure our documents were served the next morning. Their customer service was excellent and really compassionate about our situation. They quickly uploaded proof that the documents were served to AZPoint. I would definitely use them again! Thank you!
takten3
03:48 18 Apr 24
Justin is the office staff member that did the coordination and John is the staff member that performed the actual document serving.Both super great individuals. Both professional. Both communicated extremely well. I received a follow up phone call from Justin (after the serve) to ensure I filed my paperwork with the court (given that this was a rush serve situation). I also received a confirmation call from John after the serve was completed, informing me how the serve was received.I would definitely use them again! You have to be careful what process servers you use. These guys are really good and professional. —Todd
Alicia Amador
15:18 14 Mar 24
Tried using a different process server prior to them to save some cash, but the other company struggled every step of the way from the very beginning. Decided to reach out to this company and they handled everything very smoothly and were able to get my person served quick. Communicated along the way, answered all of my questions and overall made me feel much more at ease over the whole situation. Will be using them more in the future and have already recommended them to anyone who needs a process server
Victoria Moreno
20:56 05 Feb 24
They were amazing! And when they say fast service they mean FAST! Process server John was proficient and got the job done in less than a week. I communicated with Justin the whole way and he was amazing on letting me know what steps I should take next! I really appreciate them and will for sure use them if I ever need any paperwork served!
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 We're here to assist you with any legal support services you may require. Although our main office is located in Phoenix, we have dedicated local teams to handle all location-specific tasks efficiently. Here's how you can get in touch with us.

The Process Server

13416 North 32nd Street #110F, Phoenix, Arizona 85032, United States

Phone: +1 (602) 675-2333
Email: [email protected]

For further details, please refer to the Justice Courts Case Search.