The Process Server (TPS) Consequences of Insufficient Service of Process: What Happens When You Get It Wrong?

Service of process isn’t just a formality—it’s a legal requirement that ensures a defendant has a fair chance to respond to a lawsuit.

If service isn’t done correctly, the entire case can crumble before it even starts.

So, what happens when a court finds service to be insufficient?

Here’s the fallout—and why it matters.

1. The Court Can Dismiss the Case

The most immediate consequence? The case gets thrown out.

  • If service is legally defective, the court may dismiss the case entirely.
  • Dismissal can be with prejudice (you can’t refile) or without prejudice (you can try again).
  • If the statute of limitations has expired, dismissal may mean you lose the right to sue forever.

Example:

A plaintiff sues for breach of contract but fails to serve the defendant within the court’s deadline.

The defendant challenges service and wins—the case is dismissed.

Since the statute of limitations has expired, the plaintiff loses the right to refile.

Bad service can permanently kill a case.

2. The Plaintiff Has to Start Over (More Time, More Money)

Even if the case isn’t dismissed, improper service forces the plaintiff to go back to square one.

  • The plaintiff must redo service of process, which costs time and money.
  • The lawsuit is delayed while service is attempted again.
  • If service keeps failing, the case may never move forward.

Example:

A process server leaves legal documents with a random neighbor instead of the defendant.

The defendant challenges service, and the court rules it invalid.

The plaintiff has to hire a new process server and attempt service again—delaying the case by months.

Bad service slows down justice—and costs more money.

3. A Default Judgment Can Be Overturned

If service was defective, any default judgment against the defendant can be vacated (set aside).

  • Defendants who missed court because they were never properly served can challenge the judgment.
  • A court can erase the default ruling and force the plaintiff to start over.

Example:

A debt collector wins a default judgment against a defendant who was never properly served.

The defendant files a Motion to Vacate, arguing improper service.

The court throws out the judgment, forcing the creditor to start over.

Improper service = a weak judgment that can be undone.

4. The Plaintiff Can Be Forced to Pay Sanctions & Fees

If a plaintiff knowingly uses bad service, they can face financial penalties.

  • Courts can order the plaintiff to pay legal fees for forcing the defendant to challenge improper service.
  • If service was done fraudulently or in bad faith, the court may issue sanctions.

Example:

A landlord fakes a process server’s affidavit to rush an eviction lawsuit.

The tenant proves service never actually happened.

The judge dismisses the case and fines the landlord for abusing the legal process.

Trying to cut corners in service of process can backfire—hard.

5. The Defendant Gains a Legal Advantage

Bad service gives the defendant an upper hand—because now they can fight the case on a procedural technicality.

  • The defendant buys more time, forcing the plaintiff to restart the process.
  • If the case is weak, the defendant can use improper service as leverage to get it dismissed.
  • A dismissal can intimidate the plaintiff into dropping the lawsuit entirely.

Example:

A company sues a former employee for violating a non-compete agreement but fails to serve them properly.

The employee’s lawyer challenges the case on technical grounds and gets it dismissed.

The company loses its leverage, and the employee keeps working for the competitor.

A defendant with legal knowledge can use bad service to escape a lawsuit.

6. Delayed Justice for the Plaintiff

If service of process is faulty, the legal process stalls—sometimes indefinitely.

  • The longer a case drags on, the harder it is to win.
  • Key witnesses disappear, evidence is lost, and legal costs pile up.
  • The defendant might move, hide assets, or take actions that make recovery more difficult.

Example:

A plaintiff sues for personal injury but delays proper service for over a year.

Witnesses forget key details, and medical records become harder to obtain.

The case loses strength, and the plaintiff struggles to prove damages.

Bad service doesn’t just hurt the defendant—it weakens the plaintiff’s case.

How to Avoid Insufficient Service of Process

  • Follow your state’s service rules exactly—no shortcuts.
  • Use a licensed process server (don’t serve papers yourself).
  • Verify that the defendant was actually served—not a random person.
  • Double-check that all legal documents were delivered properly.
  • File proof of service with the court immediately.
  • If service fails multiple times, request alternative service through the court.

Pro Tip:

If a defendant is dodging service, you can ask the court for alternative methods (certified mail, email, or publication).

Final Takeaway

  • Service of process must be done correctly—or the entire case is at risk.
  • Defective service can lead to dismissal, delays, overturned judgments, and financial penalties.
  • Hiring a professional process server is the best way to ensure service is legally valid.

Because when it comes to lawsuits, the strongest cases are the ones that actually get served.

Testimonials from Our Clients

What Clients Say About Our People-First Approach

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Based on 188 reviews
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C PAN
05:36 16 Jul 24
Excellent work. Right to the point with instructions what to send them and what their procedure was. Had my papers served right after the holiday weekend and a copy of the declaration was emailed to me and one was mailed led to the court. No surprises. I’d recommend them to others. Oh! Before I forget, what I like the most was that they answered the phone both times I called. This is rare nowadays.
evelyn alvarez
23:39 15 Jul 24
Good service
christine Taylor
02:44 14 Jul 24
I contacted this particular process server office and spoke with the gentleman named Justin. Justin was extremely helpful and patient helping me through the process. I found it extremely impressive how well he communicated and responded so quickly to all my phone calls, emails or concerns.I highly recommend this business.
Lupe Valencia
19:36 13 Jul 24
The process server who helped us was Justin, he was on time with everything and professional during the whole situation, and served my ex wife in a timely manner! Highly recommended.
A D AD
18:41 08 Jul 24
The best process service in the Phoenix Metropolitan area. Very professional staff, people friendly, and detail-oriented. Addressed all my concerns and treated me like a "human" not an object.-Thank to all the team members at "The Process Server" for such an amazing job! They care about people.
Dan Dodson
13:53 28 Jun 24
Worked with me on a difficult serve, last minute changes, high traffic area delivery. Good communication skills, professional, efficient and tactful. Would use them again!!! Many Thanks !!!
Breanna Kudamik
05:23 28 Jun 24
I cannot stress how excellent this process server was. When the sheriff's office told me it could take weeks to months to service, I immediately called these guys and they got it done the next day. Cannot tell you how safe i feel now thanks to this wonderful company. Thank you!
mary rincon
23:16 27 Jun 24
Very polite and easy to work with
Berlin Gatow
04:16 22 Jun 24
Justin and his server processer are fabulous and professional. My gratitude to all, who had participated in this legal matter.
Shalina Madrigal
02:25 18 Jun 24
I’ve had to use them over the years and always had the best customer service. Great communication and great timely manner. Highly recommended!
Greg Asay
01:17 28 Apr 24
The Process Server was outstanding. They responded quickly to our request, including making sure our documents were served the next morning. Their customer service was excellent and really compassionate about our situation. They quickly uploaded proof that the documents were served to AZPoint. I would definitely use them again! Thank you!
takten3
03:48 18 Apr 24
Justin is the office staff member that did the coordination and John is the staff member that performed the actual document serving.Both super great individuals. Both professional. Both communicated extremely well. I received a follow up phone call from Justin (after the serve) to ensure I filed my paperwork with the court (given that this was a rush serve situation). I also received a confirmation call from John after the serve was completed, informing me how the serve was received.I would definitely use them again! You have to be careful what process servers you use. These guys are really good and professional. —Todd
Alicia Amador
15:18 14 Mar 24
Tried using a different process server prior to them to save some cash, but the other company struggled every step of the way from the very beginning. Decided to reach out to this company and they handled everything very smoothly and were able to get my person served quick. Communicated along the way, answered all of my questions and overall made me feel much more at ease over the whole situation. Will be using them more in the future and have already recommended them to anyone who needs a process server
Victoria Moreno
20:56 05 Feb 24
They were amazing! And when they say fast service they mean FAST! Process server John was proficient and got the job done in less than a week. I communicated with Justin the whole way and he was amazing on letting me know what steps I should take next! I really appreciate them and will for sure use them if I ever need any paperwork served!

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The Process Server

13416 North 32nd Street #110F, Phoenix, Arizona 85032, United States

Phone: +1 (602) 675-2333
Email: [email protected]

For further details, please refer to the Justice Courts Case Search.