The Process Server (TPS) Code of Conduct

Integrity and Transparency

• Truthful Representation: Providing accurate information about our services and practices.
• Fair Practices: Avoiding deceptive, misleading, or unfair methods to achieve outcomes.

Professionalism in All Interactions

• Courtesy and Respect: Treating everyone with dignity, regardless of circumstances.
• Neutrality: Remaining impartial and focusing solely on the task at hand.

Legal Compliance

• Lawful Conduct: Performing all services within applicable legal requirements.
• Due Diligence: Ensuring documents are served correctly and in compliance with legal standards.

Confidentiality and Privacy

• Secure Handling: Safeguarding client and case details with proper authorization.
• Privacy Respect: Prioritizing the confidentiality of sensitive information.

Accountability and Responsibility

• Quality Assurance: Regularly reviewing and refining processes to maintain high service standards.
• Error Resolution: Promptly addressing mistakes with corrective actions to prevent recurrence.

Commitment to Excellence

• Continuous Improvement: Providing ongoing training and professional development for our team.
• Client-Centered Service: Tailoring our approach to meet the unique needs of each client.

Respect for All Parties

• Compassionate Service: Approaching duties with empathy, even in challenging circumstances.
• Cultural Awareness: Honoring the diverse backgrounds of the individuals we serve.

Community Engagement

• Outreach: Participating in local initiatives to promote access to justice and public education.
• Ethical Leadership: Setting a standard for integrity and professionalism in the legal support industry.