The Process Server (TPS) The Biggest Challenges Faced by Process Servers

Process serving is more than just delivering legal documents. It's about navigating evasive defendants, legal complexities, and unpredictable situations.

Whether it's a simple summons or a high-stakes subpoena, challenges come with the job—and only the best process servers know how to overcome them.

1. Evasive Defendants: The Professional Runners

Some individuals will go to great lengths to avoid being served.

Common Evasion Tactics:

  • Refusing to open the door.

  • Lying about their identity.

  • Hiding at work or changing addresses.

  • Sending family or roommates to turn the process server away.

Solution:
If you can’t be found, you can’t be served—right? Wrong.
Professional process servers use skip tracing, stakeouts, and surveillance techniques to track evasive individuals. If you're hiding, we'll find you.

2. Hostile & Aggressive Recipients

Not everyone takes legal papers well—some react with anger or even violence.

Common Reactions:

  • Verbal threats or aggression.

  • Slamming doors or destroying documents.

  • Physical altercations (in rare cases).

  • Calling the police on the process server.

Solution:
The best process servers stay professional and composed. They use de-escalation techniques and document all interactions. If things escalate, law enforcement can assist.

3. Gated Communities & Secured Buildings

Luxury apartments, gated communities, and corporate offices often block process servers from access.

Common Barriers:

  • Security refusing entry.

  • Doormen or receptionists blocking access.

  • Strict company policies against service.

Solution:
Experienced process servers use legal strategies to gain access. This includes waiting outside, serving at an alternative location, or leveraging workplace loopholes.

4. Incorrect or Outdated Addresses

Serving someone who has moved or given false information makes the job more difficult.

Common Address Challenges:

  • Defendant recently moved with no forwarding address.

  • Wrong address listed on legal paperwork.

  • The person never actually lived there.

Solution:
A bad address doesn’t mean the case is over. Process servers use skip tracing tools, public records, utility bills, and DMV data to locate individuals.

5. Legal Restrictions & Service Rules

Every state has strict laws about when, where, and how legal documents can be served.

Common Legal Challenges:

  • Restricted service hours (some states prohibit late-night service).

  • Limitations on workplace or alternative service.

  • Affidavit of Service requirements.

Solution:
Professional process servers know the laws inside and out to ensure every serve is legally valid.

6. High-Risk Serves

Some cases involve restraining orders, domestic disputes, or criminal charges, making service dangerous.

Most Dangerous Serves Include:

  • Domestic violence or restraining orders.

  • Criminal cases where the defendant has a violent history.

  • Gang or organized crime-related cases.

Solution:
Process servers aren’t law enforcement, but they know when to call for backup. High-risk serves are completed with police assistance for safety.

7. Recipients Claiming They Were Never Served

Some individuals attempt to deny ever receiving legal documents.

Common Excuses:

  • “I never received anything.”

  • “The process server served the wrong person.”

  • “The documents were left but never handed to me directly.”

Solution:
Reliable process servers use GPS tracking, body cams, and signed affidavits of service to provide rock-solid proof.

8. Tight Deadlines & Rush Serves

Some legal cases require same-day or last-minute service, making timing critical.

Challenges of Rush Service:

  • Limited time to track down the recipient.

  • Increased risk of evasion.

  • Limited legal service windows (nights, weekends, holidays).

Solution:
The best process servers work with speed and precision, ensuring rush orders are completed without errors.

9. Process Server Scams & Fraudulent Practices

Not all process servers are legitimate—some fake service attempts or overcharge clients.

Scam Warning Signs:

  • "Phantom serves" (fake service claims without proof).

  • Overcharging for standard service.

  • Unlicensed or uncertified servers (where certification is required).

Solution:
Avoid costly mistakes by hiring trusted, experienced professionals like The Process Server (TPS). We provide verifiable proof of service and operate with integrity.

Final Takeaway: Process Serving is Tough—Only the Best Get the Job Done

Process serving isn’t just about handing over documents. It requires problem-solving, conflict management, and a deep understanding of legal compliance.

Biggest Challenges & How the Best Process Servers Handle Them:

  • Evasive defendants? → Skip tracing & surveillance.

  • Aggressive recipients? → De-escalation & professionalism.

  • Gated communities? → Strategic delivery & alternative service.

  • Bad addresses? → Advanced tracking tools.

  • Legal restrictions? → Expert knowledge of laws.

  • High-risk serves? → Law enforcement assistance.

  • False claims of non-service? → GPS tracking & video proof.

  • Rush deadlines? → Fast, precision-based service.

  • Scam servers? → Only hire licensed professionals.

Testimonials from Our Clients

What Clients Say About Our People-First Approach

5.0
Based on 188 reviews
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C PAN
05:36 16 Jul 24
Excellent work. Right to the point with instructions what to send them and what their procedure was. Had my papers served right after the holiday weekend and a copy of the declaration was emailed to me and one was mailed led to the court. No surprises. I’d recommend them to others. Oh! Before I forget, what I like the most was that they answered the phone both times I called. This is rare nowadays.
evelyn alvarez
23:39 15 Jul 24
Good service
christine Taylor
02:44 14 Jul 24
I contacted this particular process server office and spoke with the gentleman named Justin. Justin was extremely helpful and patient helping me through the process. I found it extremely impressive how well he communicated and responded so quickly to all my phone calls, emails or concerns.I highly recommend this business.
Lupe Valencia
19:36 13 Jul 24
The process server who helped us was Justin, he was on time with everything and professional during the whole situation, and served my ex wife in a timely manner! Highly recommended.
A D AD
18:41 08 Jul 24
The best process service in the Phoenix Metropolitan area. Very professional staff, people friendly, and detail-oriented. Addressed all my concerns and treated me like a "human" not an object.-Thank to all the team members at "The Process Server" for such an amazing job! They care about people.
Dan Dodson
13:53 28 Jun 24
Worked with me on a difficult serve, last minute changes, high traffic area delivery. Good communication skills, professional, efficient and tactful. Would use them again!!! Many Thanks !!!
Breanna Kudamik
05:23 28 Jun 24
I cannot stress how excellent this process server was. When the sheriff's office told me it could take weeks to months to service, I immediately called these guys and they got it done the next day. Cannot tell you how safe i feel now thanks to this wonderful company. Thank you!
mary rincon
23:16 27 Jun 24
Very polite and easy to work with
Berlin Gatow
04:16 22 Jun 24
Justin and his server processer are fabulous and professional. My gratitude to all, who had participated in this legal matter.
Shalina Madrigal
02:25 18 Jun 24
I’ve had to use them over the years and always had the best customer service. Great communication and great timely manner. Highly recommended!
Greg Asay
01:17 28 Apr 24
The Process Server was outstanding. They responded quickly to our request, including making sure our documents were served the next morning. Their customer service was excellent and really compassionate about our situation. They quickly uploaded proof that the documents were served to AZPoint. I would definitely use them again! Thank you!
takten3
03:48 18 Apr 24
Justin is the office staff member that did the coordination and John is the staff member that performed the actual document serving.Both super great individuals. Both professional. Both communicated extremely well. I received a follow up phone call from Justin (after the serve) to ensure I filed my paperwork with the court (given that this was a rush serve situation). I also received a confirmation call from John after the serve was completed, informing me how the serve was received.I would definitely use them again! You have to be careful what process servers you use. These guys are really good and professional. —Todd
Alicia Amador
15:18 14 Mar 24
Tried using a different process server prior to them to save some cash, but the other company struggled every step of the way from the very beginning. Decided to reach out to this company and they handled everything very smoothly and were able to get my person served quick. Communicated along the way, answered all of my questions and overall made me feel much more at ease over the whole situation. Will be using them more in the future and have already recommended them to anyone who needs a process server
Victoria Moreno
20:56 05 Feb 24
They were amazing! And when they say fast service they mean FAST! Process server John was proficient and got the job done in less than a week. I communicated with Justin the whole way and he was amazing on letting me know what steps I should take next! I really appreciate them and will for sure use them if I ever need any paperwork served!
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 We're here to assist you with any legal support services you may require. Although our main office is located in Phoenix, we have dedicated local teams to handle all location-specific tasks efficiently. Here's how you can get in touch with us.

The Process Server

13416 North 32nd Street #110F, Phoenix, Arizona 85032, United States

Phone: +1 (602) 675-2333
Email: [email protected]

For further details, please refer to the Justice Courts Case Search.