The Process Server (TPS) What to Do If a Process Server Tries to Serve You at an Inappropriate Time

Process servers have a legal responsibility to deliver documents properly.

But that doesn’t mean they can serve you whenever and wherever they want.

If a process server attempts to serve you at an inappropriate time or place, it’s crucial to know your rights and respond strategically.

Here’s how to handle the situation.

Step 1: Know the Laws on Process Serving Hours

Before reacting, understand your state’s rules on when and where process servers can operate.

General Guidelines:

  • Most states allow service during reasonable hours (typically 7 AM – 9 PM).
  • Some states restrict service on Sundays or holidays (e.g., New York prohibits Sunday service).
  • Certain locations may be off-limits, such as:
    • Workplaces
    • Religious institutions
    • Courthouses
    • Funerals

Check your state’s process serving laws to determine whether the attempt violates any regulations.

What If They Serve You Illegally?

If service occurs outside legal hours or in a restricted place, you may have grounds to challenge it.

Step 2: Politely Decline if the Timing is Unreasonable

If a process server shows up at an inappropriate time, you have the right to refuse service in the moment—but you must handle it smartly.

What NOT to Do:

  • Slam the door or run away – This won’t stop them from returning.
  • Get aggressive or hostile – The documents won’t disappear just because you’re upset.
  • Lie about your identity – This can backfire legally if the case goes to court.

What to Say Instead:

  • “I understand you have legal documents for me, but this is not an appropriate time. Please return during reasonable hours.”
  • “I am not refusing service, but my state has restrictions on process serving hours. I will be available at another time.”

A professional process server will respect this and return later.

Step 3: Document the Interaction

If you believe the process server is violating legal or ethical boundaries, document everything.

Key Steps:

  • Record the Time & Date – Note the details if the serve happens outside legal hours.
  • Take Photos or Videos (if possible) – This can be evidence if you challenge the service.
  • Keep a Log of Multiple Attempts – Repeated inappropriate attempts could be harassment.

If the process server ignores laws or engages in misconduct, you may have a case against them.

Step 4: Report an Improper or Harassing Process Server

A process server must follow the law—if they don’t, you can take action.

Where to Report Violations:

  • Court Clerk’s Office – If the serve is part of an ongoing case, report the incident.
  • State Authorities – Some states require process servers to be licensed or registered—file a complaint if they’re acting improperly.
  • Professional Associations – Organizations like the National Association of Professional Process Servers (NAPPS) hold process servers accountable.
  • Consult an Attorney – If the service attempt violates your rights or feels like harassment, an attorney can help challenge it.

Process servers who break the law can face consequences.

Final Takeaway: Stand Your Ground, But Stay Smart

If a process server tries to serve you at an inappropriate time, here’s what to do:

  • Know your rights – Check your state’s laws on service hours.
  • Remain calm & decline politely – Don’t escalate the situation.
  • Document everything – Evidence can help challenge improper service.
  • Report violations – If the process server is acting unlawfully, hold them accountable.

A legitimate process server follows the rules—but if they break them, you don’t have to accept it.

Testimonials from Our Clients

What Clients Say About Our People-First Approach

5.0
Based on 188 reviews
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C PAN
05:36 16 Jul 24
Excellent work. Right to the point with instructions what to send them and what their procedure was. Had my papers served right after the holiday weekend and a copy of the declaration was emailed to me and one was mailed led to the court. No surprises. I’d recommend them to others. Oh! Before I forget, what I like the most was that they answered the phone both times I called. This is rare nowadays.
evelyn alvarez
23:39 15 Jul 24
Good service
christine Taylor
02:44 14 Jul 24
I contacted this particular process server office and spoke with the gentleman named Justin. Justin was extremely helpful and patient helping me through the process. I found it extremely impressive how well he communicated and responded so quickly to all my phone calls, emails or concerns.I highly recommend this business.
Lupe Valencia
19:36 13 Jul 24
The process server who helped us was Justin, he was on time with everything and professional during the whole situation, and served my ex wife in a timely manner! Highly recommended.
A D AD
18:41 08 Jul 24
The best process service in the Phoenix Metropolitan area. Very professional staff, people friendly, and detail-oriented. Addressed all my concerns and treated me like a "human" not an object.-Thank to all the team members at "The Process Server" for such an amazing job! They care about people.
Dan Dodson
13:53 28 Jun 24
Worked with me on a difficult serve, last minute changes, high traffic area delivery. Good communication skills, professional, efficient and tactful. Would use them again!!! Many Thanks !!!
Breanna Kudamik
05:23 28 Jun 24
I cannot stress how excellent this process server was. When the sheriff's office told me it could take weeks to months to service, I immediately called these guys and they got it done the next day. Cannot tell you how safe i feel now thanks to this wonderful company. Thank you!
mary rincon
23:16 27 Jun 24
Very polite and easy to work with
Berlin Gatow
04:16 22 Jun 24
Justin and his server processer are fabulous and professional. My gratitude to all, who had participated in this legal matter.
Shalina Madrigal
02:25 18 Jun 24
I’ve had to use them over the years and always had the best customer service. Great communication and great timely manner. Highly recommended!
Greg Asay
01:17 28 Apr 24
The Process Server was outstanding. They responded quickly to our request, including making sure our documents were served the next morning. Their customer service was excellent and really compassionate about our situation. They quickly uploaded proof that the documents were served to AZPoint. I would definitely use them again! Thank you!
takten3
03:48 18 Apr 24
Justin is the office staff member that did the coordination and John is the staff member that performed the actual document serving.Both super great individuals. Both professional. Both communicated extremely well. I received a follow up phone call from Justin (after the serve) to ensure I filed my paperwork with the court (given that this was a rush serve situation). I also received a confirmation call from John after the serve was completed, informing me how the serve was received.I would definitely use them again! You have to be careful what process servers you use. These guys are really good and professional. —Todd
Alicia Amador
15:18 14 Mar 24
Tried using a different process server prior to them to save some cash, but the other company struggled every step of the way from the very beginning. Decided to reach out to this company and they handled everything very smoothly and were able to get my person served quick. Communicated along the way, answered all of my questions and overall made me feel much more at ease over the whole situation. Will be using them more in the future and have already recommended them to anyone who needs a process server
Victoria Moreno
20:56 05 Feb 24
They were amazing! And when they say fast service they mean FAST! Process server John was proficient and got the job done in less than a week. I communicated with Justin the whole way and he was amazing on letting me know what steps I should take next! I really appreciate them and will for sure use them if I ever need any paperwork served!
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The Process Server

13416 North 32nd Street #110F, Phoenix, Arizona 85032, United States

Phone: +1 (602) 675-2333
Email: [email protected]

For further details, please refer to the Justice Courts Case Search.