The Process Server (TPS) What to Do If a Process Server Violates the Rules of Service

Proper service of process is essential to ensuring due process. When a process server fails to follow legal procedures—whether through false affidavits, trespassing, or improper service—it can jeopardize the case and the plaintiff’s legal standing.

If you suspect a process server has violated the rules, take action immediately.

1. Gather Evidence of the Violation

Before filing a complaint, collect as much proof as possible to support your claim.

  • Copy of the Affidavit of Service – Compare the document’s claims to actual events.

  • Security Camera Footage or Photos – Show that service did not take place or was conducted improperly.

  • Witness Statements – Testimony from neighbors, co-workers, or building staff can confirm what happened.

  • Phone Records or Emails – Evidence of miscommunication or false claims.

The stronger your evidence, the better your case.

2. File a Motion to Challenge the Service of Process

If service was improper, you can formally challenge it in court.

  • File a Motion to Quash Service – This requests the judge to invalidate the improper service.

  • Submit Evidence – Show why the serve was improper or fraudulent.

  • Request a Ruling – If the motion is granted, the case is delayed or dismissed until proper service is completed.

Challenging service can prevent a case from moving forward on faulty grounds.

3. Report the Process Server to the Licensing Authority

If the server is certified, report them to the appropriate state or county agency.

  • File a Formal Complaint – Provide evidence of the violation.

  • Request an Investigation – If misconduct is confirmed, the server could face suspension or fines.

Where to file a complaint:

  • Arizona – Arizona Supreme Court Process Server Certification

  • California – Local county courts regulate process servers.

  • Texas – Texas Judicial Branch

A process server who breaks the law can lose their certification.

4. Notify the Court That Issued the Service Order

If the process server was assigned by the court, report the issue directly to the judge.

  • Submit Documentation – Show evidence of improper service.

  • Request Removal – The court may remove the server from the case.

  • Ask for a Judicial Inquiry – If misconduct is serious, the court may investigate.

Courts take fraudulent service seriously, and violators can be banned from future cases.

5. File a Complaint with the Process Server’s Employer

If the process server works for a private company, notify their employer.

  • Many Firms Have Internal Policies – Employers may fire or discipline servers who violate legal standards.

  • Reputation Matters – If a company ignores complaints, clients may stop hiring them.

A bad reputation can put a process-serving business out of work.

6. Report the Process Server to Law Enforcement

If the process server engaged in illegal activity, file a police report.

Criminal violations include:

  • Falsifying an Affidavit of Service – Perjury (a felony in most states)

  • Trespassing – Entering private property unlawfully

  • Harassment, Threats, or Intimidation – Unlawful behavior toward recipients

  • Impersonating Law Enforcement – Claiming to be an officer while serving papers

Provide video evidence, photos, and witness statements. If criminal charges are filed, the process server could face fines or jail time.

7. Request Alternative Service or a New Process Server

If service was improper, request court approval for an alternative method.

  • Certified Mail – Courts may allow service via USPS with return receipt.

  • Posting & Mailing – If a defendant is evading, documents can be posted at their last known address.

  • Electronic Service – Some courts allow service via email or social media.

If one process server fails, the court may approve a new method to move the case forward.

8. Sue the Process Server for Damages

If a process server’s misconduct caused financial harm, you may have grounds for a lawsuit.

  • Wrongful Judgment – If improper service led to an incorrect ruling, you can sue for damages.

  • Financial Loss – If fraudulent service caused harm, you may seek compensation.

  • Punitive Damages – Some states allow additional damages against process servers who knowingly violate the law.

Bad service can have real consequences—process servers can be held financially accountable.

Final Takeaway: Hold Process Servers Accountable

When a process server violates service rules, it’s not just a mistake—it can destroy a case. Take action immediately:

  1. Gather evidence – Video, witness statements, and documents.

  2. File a Motion to Quash Service – Prevent improper service from affecting the case.

  3. Report the server to the state licensing board – Hold them accountable for violations.

  4. Notify the issuing court – Request removal from the case.

  5. Contact the employer – Demand action against bad process servers.

  6. Report criminal violations – File a police report if laws were broken.

  7. Request alternative service – Ensure the case moves forward properly.

  8. Consider suing for damages – If serious harm was caused, seek legal action.

Related Topics to Strengthen Your Legal Knowledge:

🔹 Consequences of an Arizona Process Server Failing to Follow Legal Requirements

Explore the specific legal repercussions process servers face in Arizona when they fail to comply with service regulations.

🔹 Legal Penalties for Process Servers Who Fail to Follow the Rules

Understand the fines, disciplinary actions, and potential legal trouble process servers may encounter when they violate service rules.

🔹 How Improper Service Can Destroy Legal Proceedings

Learn how service errors can result in case dismissals, retrials, and other serious legal setbacks.

🔹 Jurisdictions with the Strictest Regulations for Process Servers

Discover which states have the most stringent laws for process serving and how those regulations affect legal proceedings.

🔹 How Contempt of Court Applies to Process Servers Who Fail to Comply

Find out how courts handle process servers who ignore legal mandates and the potential consequences of contempt charges.

Testimonials from Our Clients

What Clients Say About Our People-First Approach

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C PAN
05:36 16 Jul 24
Excellent work. Right to the point with instructions what to send them and what their procedure was. Had my papers served right after the holiday weekend and a copy of the declaration was emailed to me and one was mailed led to the court. No surprises. I’d recommend them to others. Oh! Before I forget, what I like the most was that they answered the phone both times I called. This is rare nowadays.
evelyn alvarez
23:39 15 Jul 24
Good service
christine Taylor
02:44 14 Jul 24
I contacted this particular process server office and spoke with the gentleman named Justin. Justin was extremely helpful and patient helping me through the process. I found it extremely impressive how well he communicated and responded so quickly to all my phone calls, emails or concerns.I highly recommend this business.
Lupe Valencia
19:36 13 Jul 24
The process server who helped us was Justin, he was on time with everything and professional during the whole situation, and served my ex wife in a timely manner! Highly recommended.
A D AD
18:41 08 Jul 24
The best process service in the Phoenix Metropolitan area. Very professional staff, people friendly, and detail-oriented. Addressed all my concerns and treated me like a "human" not an object.-Thank to all the team members at "The Process Server" for such an amazing job! They care about people.
Dan Dodson
13:53 28 Jun 24
Worked with me on a difficult serve, last minute changes, high traffic area delivery. Good communication skills, professional, efficient and tactful. Would use them again!!! Many Thanks !!!
Breanna Kudamik
05:23 28 Jun 24
I cannot stress how excellent this process server was. When the sheriff's office told me it could take weeks to months to service, I immediately called these guys and they got it done the next day. Cannot tell you how safe i feel now thanks to this wonderful company. Thank you!
mary rincon
23:16 27 Jun 24
Very polite and easy to work with
Berlin Gatow
04:16 22 Jun 24
Justin and his server processer are fabulous and professional. My gratitude to all, who had participated in this legal matter.
Shalina Madrigal
02:25 18 Jun 24
I’ve had to use them over the years and always had the best customer service. Great communication and great timely manner. Highly recommended!
Greg Asay
01:17 28 Apr 24
The Process Server was outstanding. They responded quickly to our request, including making sure our documents were served the next morning. Their customer service was excellent and really compassionate about our situation. They quickly uploaded proof that the documents were served to AZPoint. I would definitely use them again! Thank you!
takten3
03:48 18 Apr 24
Justin is the office staff member that did the coordination and John is the staff member that performed the actual document serving.Both super great individuals. Both professional. Both communicated extremely well. I received a follow up phone call from Justin (after the serve) to ensure I filed my paperwork with the court (given that this was a rush serve situation). I also received a confirmation call from John after the serve was completed, informing me how the serve was received.I would definitely use them again! You have to be careful what process servers you use. These guys are really good and professional. —Todd
Alicia Amador
15:18 14 Mar 24
Tried using a different process server prior to them to save some cash, but the other company struggled every step of the way from the very beginning. Decided to reach out to this company and they handled everything very smoothly and were able to get my person served quick. Communicated along the way, answered all of my questions and overall made me feel much more at ease over the whole situation. Will be using them more in the future and have already recommended them to anyone who needs a process server
Victoria Moreno
20:56 05 Feb 24
They were amazing! And when they say fast service they mean FAST! Process server John was proficient and got the job done in less than a week. I communicated with Justin the whole way and he was amazing on letting me know what steps I should take next! I really appreciate them and will for sure use them if I ever need any paperwork served!

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13416 North 32nd Street #110F, Phoenix, Arizona 85032, United States

Phone: +1 (602) 675-2333
Email: service@processserver.io

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