The Process Server (TPS) Your Rights If You’re Served Papers at Work

Getting served legal documents at work can be stressful, embarrassing, and disruptive to your job.

But do process servers have the right to serve you there?

And what legal protections do you have if they do?

Let’s break it down—because knowing your rights means staying in control of the situation.

Can You Be Served at Work?

Yes, in most states, you can be served at your workplace.

However, there are limits on how, when, and where service can happen.

When Serving You at Work Might Be a Violation

A process server may not serve you at work if:

  • Your state prohibits workplace service (some states do).
  • Your employer has a strict no-service policy.
  • The serve causes unnecessary embarrassment or disrupts business operations.
  • The process server uses threats, intimidation, or harassment.

Key Takeaway: While service at work is legal in many cases, process servers must follow professional and legal guidelines.

Your Rights When Being Served at Work

If you’re served at work, you have legal protections that prevent improper service.

1. You Have the Right to Privacy

A process server cannot:

  • Disclose details of your case to your boss or co-workers.
  • Announce the serve publicly or cause humiliation.
  • Demand to enter restricted areas (e.g., hospitals, military bases, corporate offices).

If a process server violates your privacy, they could be held legally accountable.

2. Your Employer Can Refuse Service on the Premises

Your employer has the right to:

  • Tell the process server to leave.
  • Refuse to allow service inside the workplace.

If your company has a "no-service" policy, the process server must find another way to serve you.

3. You Have the Right to a Professional & Respectful Serve

A process server cannot:

  • Yell, intimidate, or embarrass you in front of clients or colleagues.
  • Threaten you with arrest (process servers are NOT law enforcement).
  • Follow you around your workplace or refuse to leave after serving the papers.

If they do any of these, report them immediately.

4. You Have the Right to Refuse to Speak

You do NOT have to:

  • Answer any questions from the process server.
  • Sign anything when receiving the papers.

Simply take the documents and move on—or challenge the serve later if it was improper.

What to Do If You’re Served at Work

1. Stay Calm & Professional

  • Accept the papers quietly and avoid making a scene.
  • If the serve is improper, document everything and report it later.

2. Ask for the Process Server’s Information

  • Full name & company (write it down or take a photo).
  • License number (if required in your state).
  • Court case number (to verify the documents).

3. If You Believe the Service Was Illegal or Improper

  • Report it to your HR department and employer.
  • Contact the court or an attorney to challenge the service.
  • File a complaint against the process server if they violated laws or ethical rules.

When Can You Challenge the Service?

If a process server violates your rights while serving you at work, you may be able to challenge the service in court.

Valid Reasons to Challenge Workplace Service

  • Your state prohibits workplace service (check your state laws).
  • Your employer legally blocked the process server from entering.
  • The process server humiliated you, disclosed private details, or caused workplace disruption.
  • The process server left documents with someone unauthorized to accept them.

A lawyer can help you file a motion to dismiss or delay the case if the service was improper.

Final Takeaway: Know Your Rights, Stay in Control

Being served at work is legal in many cases, but your privacy and professionalism must be respected.

  • You have the right to privacy, professionalism, and protection from harassment.
  • Your employer can refuse service on company grounds.
  • If the service violates your rights, you can challenge it legally.

Even when facing legal documents, you still have the power to protect your dignity.

Testimonials from Our Clients

What Clients Say About Our People-First Approach

5.0
Based on 188 reviews
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C PAN
05:36 16 Jul 24
Excellent work. Right to the point with instructions what to send them and what their procedure was. Had my papers served right after the holiday weekend and a copy of the declaration was emailed to me and one was mailed led to the court. No surprises. I’d recommend them to others. Oh! Before I forget, what I like the most was that they answered the phone both times I called. This is rare nowadays.
evelyn alvarez
23:39 15 Jul 24
Good service
christine Taylor
02:44 14 Jul 24
I contacted this particular process server office and spoke with the gentleman named Justin. Justin was extremely helpful and patient helping me through the process. I found it extremely impressive how well he communicated and responded so quickly to all my phone calls, emails or concerns.I highly recommend this business.
Lupe Valencia
19:36 13 Jul 24
The process server who helped us was Justin, he was on time with everything and professional during the whole situation, and served my ex wife in a timely manner! Highly recommended.
A D AD
18:41 08 Jul 24
The best process service in the Phoenix Metropolitan area. Very professional staff, people friendly, and detail-oriented. Addressed all my concerns and treated me like a "human" not an object.-Thank to all the team members at "The Process Server" for such an amazing job! They care about people.
Dan Dodson
13:53 28 Jun 24
Worked with me on a difficult serve, last minute changes, high traffic area delivery. Good communication skills, professional, efficient and tactful. Would use them again!!! Many Thanks !!!
Breanna Kudamik
05:23 28 Jun 24
I cannot stress how excellent this process server was. When the sheriff's office told me it could take weeks to months to service, I immediately called these guys and they got it done the next day. Cannot tell you how safe i feel now thanks to this wonderful company. Thank you!
mary rincon
23:16 27 Jun 24
Very polite and easy to work with
Berlin Gatow
04:16 22 Jun 24
Justin and his server processer are fabulous and professional. My gratitude to all, who had participated in this legal matter.
Shalina Madrigal
02:25 18 Jun 24
I’ve had to use them over the years and always had the best customer service. Great communication and great timely manner. Highly recommended!
Greg Asay
01:17 28 Apr 24
The Process Server was outstanding. They responded quickly to our request, including making sure our documents were served the next morning. Their customer service was excellent and really compassionate about our situation. They quickly uploaded proof that the documents were served to AZPoint. I would definitely use them again! Thank you!
takten3
03:48 18 Apr 24
Justin is the office staff member that did the coordination and John is the staff member that performed the actual document serving.Both super great individuals. Both professional. Both communicated extremely well. I received a follow up phone call from Justin (after the serve) to ensure I filed my paperwork with the court (given that this was a rush serve situation). I also received a confirmation call from John after the serve was completed, informing me how the serve was received.I would definitely use them again! You have to be careful what process servers you use. These guys are really good and professional. —Todd
Alicia Amador
15:18 14 Mar 24
Tried using a different process server prior to them to save some cash, but the other company struggled every step of the way from the very beginning. Decided to reach out to this company and they handled everything very smoothly and were able to get my person served quick. Communicated along the way, answered all of my questions and overall made me feel much more at ease over the whole situation. Will be using them more in the future and have already recommended them to anyone who needs a process server
Victoria Moreno
20:56 05 Feb 24
They were amazing! And when they say fast service they mean FAST! Process server John was proficient and got the job done in less than a week. I communicated with Justin the whole way and he was amazing on letting me know what steps I should take next! I really appreciate them and will for sure use them if I ever need any paperwork served!
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 We're here to assist you with any legal support services you may require. Although our main office is located in Phoenix, we have dedicated local teams to handle all location-specific tasks efficiently. Here's how you can get in touch with us.

The Process Server

13416 North 32nd Street #110F, Phoenix, Arizona 85032, United States

Phone: +1 (602) 675-2333
Email: [email protected]

For further details, please refer to the Justice Courts Case Search.