Statewide New York coordination
New York sets service in the CPLR and enforces it precisely. The difference between personal service and the “nail and mail” route is not procedural detail — it changes the time to respond.
Assignment basics
Nothing here guarantees a service outcome; results depend on the defendant, the address, and the court's requirements.
Jurisdiction
New York sets who may serve, how process is delivered, and what the return has to show. The venue named in the filing decides how that record is read.
Who may serve. CPLR 2103 permits service by any person eighteen or older who is not a party to the action. New York does not require a statewide process server license, but New York City regulates servers locally.
Method. CPLR 308 sets the order: personal delivery, then delivery to a person of suitable age and discretion at the dwelling or usual place of business plus mailing, then affixing to the door plus mailing after due diligence, then court-ordered alternative service.
Proof. Proof is by affidavit of service under CPLR 306. The affidavit must show the statutory sequence, including the mailing, or the service does not support the extension of time.
The sequence is the strategy
In New York the attempts create the right to nail and mail. Each attempt is recorded with the facts that establish due diligence.Execution
One protocol, adjusted for the court, the address type and the defendant.
Case details, defendant information, service address, and documents are captured in one request.
The assignment is matched to the venue, county, and precinct responsible for that address.
Each attempt is recorded: date, time, address description, access conditions, and contact outcome.
Where personal service fails, substitute service or a diligence record for alternative service is prepared.
When service is completed, a signed, sworn affidavit of service documents the applicable recipient, date, time, location and method of service. When service is unsuccessful, a signed, sworn affidavit of non-service or due diligence documents the attempts, circumstances, findings and unsuccessful outcome. Both are executed under penalty of perjury and prepared in accordance with the applicable jurisdiction's execution and filing requirements.
Coverage
Dedicated local pages exist for the largest New York markets. Every other county is coordinated through the statewide desk and confirmed at intake.
Counties and metros
Courts and documents
Local logistics
Geography, building access, and court practice decide how an attempt is planned.
Five boroughs, five county courts, and building access that dominates outcomes. Local server regulation also applies.
Buffalo, Rochester, Syracuse and Albany run on different calendars with far less building-access friction.
Documents
Each category is handled with the method the governing rule allows.
Service options
Standard, rush, or emergency coordination — same documentation standard.
Documented multi-attempt service with a filing-ready affidavit.
Priority dispatch and accelerated attempt scheduling.
Immediate coordination for time-critical court deadlines.
Dispatch timing does not guarantee completion. Completion depends on defendant access, address conditions, and the requirements of the issuing court. How pricing is determined
Education
Nationwide
New York
Send the county, the service address and the documents. The venue and the permitted method are confirmed before the first attempt.
Intake is open 24/7. Requests are reviewed in the order received; urgent deadlines should be flagged by phone.